Terms & Conditions

Acceptance of Terms

All users must agree to the following terms and conditions when using, accessing, registering an account or placing an order with SEB Designs. Any access or use of this website is undertaken at the user's own risk. These terms and conditions may change at any time without prior notice. It is your responsibility to check the current terms and conditions when using this website. 

Please also read our Privacy Policy and Delivery Information.

General

SEB Designs provides no guarantees or assurances of any kind that this website is error free and reserves the right to make modifications at any time without giving prior notice. 

Copyright

All work on this website is copyrighted to Sarah Boxall, the artist and designer behind SEB Designs. You may not copy, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use, in whole or part, any content or products obtained from this website.

Your Conduct

You must not use this website in any way that causes, or is likely to cause, the website or the ability to access it, to be interrupted or damaged. You are responsible for any communication and content sent from your computer to SEB Designs.

It is your responsibility to keep your password, whether chosen or provided to you by us, confidential. It is at your own risk if you disclose your security information to any third party.

Products

All products purchased from SEB Designs are sold subject to the product description. We take reasonable care to ensure the details, descriptions and prices of our products appearing on this website were correct at the time they were entered. 

The colour of a product on our website may differ from the actual colour of a product. This is caused by differences in computer and device screens. 

Placing an Order 

Your order represents an offer to SEB Designs to purchase a product. This offer is accepted by us when we send a confirmation email to you, containing the details of your order and confirming that we have received your order. Your order status will show as 'processing'.

Once your order has been dispatched you will be notified and your order status will be updated to 'shipped'. 

Reviews

When using SEB Designs review service you agree that you will not submit any content:

- that is known by you to be false or misleading;

- that contains any potentially damaging computer programs, viruses or files;

- that is considered to be threatening or harassing to any individual, racially or religiously biased or offensive, or defamatory.

If you wish to share feedback about pricing, delivery, the ordering process or other aspects of the website, please use our Contact Form

Returns

If for any reason you are not completely satisfied with your order we are happy to offer a full refund on all goods, apart from commissions or item's you have specifically asked to be altered, that are returned to SEB Designs within 14 days of delivery. This is provided the items are in their original, unopened and undamaged condition. 

For items that have arrived to you damaged then please notify us within 2 days of delivery to receive a full refund or replacement. 

Once you have completed our Returns Form you will receive a Return Merchandise Authorisation number and your returns status will change to 'awaiting products'. When returning products please take care packaging your item and clearly write your RMA number on the outside of your parcel. On receipt of the goods we will send you a confirmation email and update your returns status to 'pending' whilst we process your refund or replacement. Please allow up to 30 days for your refund or replacement to be processed and received. 

In the unlikely event that we do not receive the returned parcel, or it arrives damaged (unless this was your reason for returning the item), then SEB Designs accepts no liability for this and no refund or replacement will be given. 

Your statutory rights are not affected.

 

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